About Our Price
While Our Price is typically the same or similar to MSRP, it may be well above that price, and may be updated at any time based on supply/demand. The amount paid at the time of purchase will not be modified based on changes to Our Price.
Shipping is a flat rate of $9.99 for orders under $100, and free for orders of $100+ to the Lower 48 United States. At this time we do not ship elsewhere. In stock items normally ship within 2 business days.
*Orders that combine in stock items with pre-orders will be sent in a single shipment when all merchandise is available to complete the order.
You may return most new, unopened items within 10 days of delivery for an exchange. Return shipping is the responsibility of the customer except if the return is a result of our error (you received an incorrect or defective item, etc.), in which case a prepaid return label will be issued. If the item you are exchanging is no longer available, you will be issued a full refund.
You should expect to receive your exchange within four weeks of giving your package to the return shipper, however, in many cases you will receive your exchange more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Pre-Orders cannot be canceled, and can only be returned for store credit. Estimated shipping dates for all pre-orders are subject to change. Pre-orders that cannot be fulfilled for any reason will be refunded in full, along with a $10 store credit for future use.